Refund Policy – Marks 4 Certs
At Marks 4 Certs, we are committed to delivering top-quality certification study materials to support your success. If you are not completely satisfied with your purchase, you may request a refund under the following conditions.
Eligibility for a Refund
To qualify for a refund, the following conditions must be met:
- Refund Request Window: You must submit a refund request within 7 days of purchase. Requests beyond this period will not be entertained.
- Proof of Exam Registration: A valid exam registration under the same name as the purchaser must be provided to verify that our materials were used for your preparation.
- Exam Score Report: A copy of your exam results, including the exam date, is required as proof to process your request.
- Verification Requirements: Marks 4 Certs reserves the right to request additional details or documentation for validation before approving a refund.
To initiate a refund request, email us at sales@marks4certs.com with your order details and the necessary supporting documents.
We value your trust in Marks 4 Certs and are dedicated to providing the best certification preparation resources.
Refund Process
Contact Us
To submit a refund request, please email our support team at sales@marks4certs.com. Ensure that you include all required documents, such as proof of exam registration and your exam score report, along with any other relevant details to support your request.
Review Process
Our team will carefully review your refund request and may reach out for additional information if needed. This step ensures that all refund requests are processed fairly and in line with our policy.
Decision & Approval
Once your request has been reviewed, we will notify you of our decision. If your refund is approved, it will be processed using the original payment method.
Processing Time
Please allow up to 7 business days for the refund to be processed and reflected in your account, depending on your payment provider.
For any further inquiries, feel free to reach out to us at sales@marks4certs.com.
Exceptions
Please note that certain products or services may be non-refundable or have specific refund conditions attached. These exceptions will be clearly stated at the time of purchase.
