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Service Cloud Administration(SP23) Practice Tests and PDFs

Comprehensive preparation materials designed by certification experts

100% Certified

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Service Cloud Administration(SP23)

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Exam Code:

ADM-261

Vendor Name:

Salesforce

Total Questions:

356

Last Updated Date:

March 9, 2025

Formate:

Practice Test Online

Downlaodable PDFs

Realistic Exam Simulation

Experience the actual exam environment before test day

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Real exam-like questions

Questions mirror the actual certification exam format and difficulty

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Timed quizzes

Practice you exam under time constraints to improve speed and accuracy

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Instant results & explanations

Get immediate feedback with detailed answer explanations

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Progress tracking

Monitor your improvement over time with detailed analytics

Price:

$59.00

ADM-261 Test Features


Passing ADM-261  certification exams requires a significant amount of preparation. Proper study techniques and using the right resources can help you retain important information, understand key concepts, and ultimately pass the ADM-261  exam. Different methods are available to help candidates prepare effectively. Our practice tests simulate the ADM-261  actual exam environment, allowing candidates to experience the format, timing, and types of questions they will encounter. Taking multiple ADM-261 practice tests can improve time management skills and help you identify areas that need further review.
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adm-261

Practice makes perfect! Take this quiz now to test your knowledge and boost your confidence for the real exam.

1 / 5

Universal Containers recently deployed a Salesforce Knowledge implementation, but is looking to evaluate the quality of the articles being produced. What should the Consultant recommend to gather information on Knowledge article usefulness?

2 / 5

Which three are characteristics of Visual Workflow? Choose 3 answers E. Elements can be used to update fields in the database.

3 / 5

A manager would like information on the knowledge base searches conducted by customers and call center agents. Which two metrics are useful for identifying knowledge article effectiveness? Choose 2 answers

4 / 5

The Universal Containers sales team has been so successful in signing new customers that the support team is unable to provide same-day customer assistance. What should a consultant recommend to address this problem?

5 / 5

When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account. How should a Consultant configure the Lighting Service Console to support this requirement?

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