Oracle CX Sales 2023 Implementation Professional Practice Tests and PDFs

You are customizing the mapping between a lead and an opportunity in order to add custom fields. You copy the standard mapping and add appropriate fields to the new mapping that is created. However, your changes are not successful. Why? Response: Only one mapping is allowed. custom mapping. mapping. mapping. E. You need to raise a ticket to My Oracle Support to bounce the server.

Identify two activities that the Refresh Forecast process performs during a sales forecast. (Choose two.) Response: revenue line items are missing. E. It ensures that the forecasting schedule is generated and has the correct due date.

Which module maintains the industry hierarchy for territory definition? Response:

You have created your product group hierarchy, either directly in the UI or through filebased import. Now you want to publish, enable, and validate it. Which three statements are correct? (Choose three.) Response: don't want some groups to be published, then you must lock them. republish. E. You must publish the root node of the hierarchy in order for it to be available in the Manage Product Group Usage.

Which action must be performed when a Sales Catalog is imported with errors because it was assigned to an incorrect product group? Response: E. Delete the Sales Catalog from the production environment.

A date has been scheduled for your Sales Cloud environment upgrade. Which step must be performed in order to confirm the upgrade? Response: Cloud Portal, and then clicking My Services. then choose Release 12 Upgrade. E. Select the scheduled maintenance that you want to confirm from the list. Click Edit, and then read and accept the Terms and Conditions. F. Choose from an available upgrade date.

Before your company upgrades the production environment, it must go through an UAT process in an upgraded test environment. Which three conditions must be met before the UAT can begin? (Choose three.) Response: E. The test environment is stable and ready for testing F. Test cases targeted for execution have been executed

Identify an important prerequisite check that you should perform before importing product groups by using File-Based Import. Response: customizations have already been migrated production instance

The marketing analyst launched two promotions and is analyzing the responses. The source codes of several treatments are identical. What happened? Response: audience. treatment.

When you are working in an active sandbox, which three actions can you perform? (Choose three.) Response: E. Create custom subject areas to design reports in BI Composer and BI Answers by setting the profile option to ZCX_ENABLE_CSA_SANDBOX_Y_N = No.