Oracle Field Service Cloud Service 2019 Implementation Essentials Practice Tests and PDFs

A technician has been assigned a scheduled activity that he or she needs to perform later in the day. Their company has a policy that their technicians perform some advance testing as an administrative task prior to the activity. Which option would enable them to account for their time performing these tasks?

A customer wants to integrate OFSC with their existing DBaaS instance. Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS? entities specifying 'once daily' as the data transfer option, then add fields to the entities. entities specifying 'real-time' as the data transfer option, then add fields to the entities. daily' as the data transfer option, then add fields to the entities. 'realtime' as the data transfer option, then add fields to the entities.

You configured an "early morning" time slot between 06:00 and 09:00 for the"Installation' Activity An installation activity with no SLA is assigned to a resource for tomorrow. Which two statements are correct regarding how activities in Jeopardy will be displayed for this configuration? tomorrow. and 09:00 tomorrow. E. A jeopardy warning will be displayed if this activity has not started between 06:00 and 09:00 tomorrow. F. A jeopardy warning will be displayed on the Resource Tree and Time/List/Map Views.

Which two default attributes serve as stand-alone keys for work zones? E. Travel area F. City

Which two are correct statements regarding Daily Extract file data configuration? E. Daily Extract files cannot be set up to extract data from multiple data sets

A utility company sees several "New Connect" activities being dropped into the routing bucket during the day. They want "Meter Read" activities to be removed from the technician's route so that the "New Connect" activities can be assigned if the technician qualifies for the activity They enabled reoptimization in their route plan and created a reoptimization filter targeting the "Meter Read" activities. What additional settings are required in the route plan to meet the desired behavior? activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Low". "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Normal". act or "Meter Read" on activities in existing routes to "Low", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "High". activity for "Meter Read" on activities in existing routes to "Highest", whereas cost of not assigning an / for "New Connect" in activities in the routing bucket to "Normal”.

A customer has found that there are some instances where their technicians have recorded either exceptionally short (for example, "one-minute-wonders") or long (for example, they forgot to set the status to "complete") activity durations. Given the importance of accurate data in a time-based self-learning system, which two constraints are in place and can be modified to ensure that outlier circumstances such as these do not affect future activity duration estimations? calculate duration"

A customer wants to configure the OFSC GUI to show when a resource has not activated their route by the exact planned shift start time and send an email to the resource's supervisor. Which two options are true regarding how this requirement is supported? enable the Alert Setting "Route has not been started x minutes after the start time of resource work day". should be configured for 1 minute(s). should be configured for 0 minute(s).

Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference. Which two options fulfill that customer requirement? E. Create a single work zone group, with all zones included in the group, and assign it to the highest level in the resource tree.