Privacy Policy – Marks 4 Certs

Marks 4 Certs values your privacy, and this Privacy Policy outlines how we collect, use, store, and safeguard your personal data. By accessing or using our services, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy.

If you have any questions or concerns regarding this policy, feel free to reach out to us at sales@marks4certs.com.

1. Information We Collect

Marks 4 Certs collects personal information through various means, including:

  • Contact Details: When you register, make a purchase, or contact us, we collect your name, email address, phone number, and billing/shipping address.
  • Payment Information: We do not directly store payment details such as credit card numbers. All transactions are securely processed through trusted, PCI-compliant third-party payment gateways.
  • Order History: We maintain a record of the products or services you purchase, including pre-orders.
  • Account Data: Information such as your username, email, and IP address is collected when you create an account. However, we do not have access to your password.
  • User-Submitted Content: Any content you upload or submit on our website, including queries related to certifications or requests for pre-orders.
  • Website Usage Data: We gather details on how you interact with our site, such as IP addresses, browser type, device details, and pages visited.
  • Cookies & Tracking Technologies: Our website uses cookies and similar technologies to enhance user experience and analyze browsing behavior. You can manage your preferences in your browser settings.

2. How We Use Your Information

Your personal data is used for the following purposes:

  • Providing Services: To process your orders, deliver study materials, and communicate with you about your purchases.
  • Enhancing User Experience: To analyze website traffic, improve our services, and personalize your experience.
  • Marketing & Communication: To send promotional offers, updates, newsletters, and other communications (you may opt out at any time).
  • Security & Fraud Prevention: To protect our website, prevent unauthorized activities, and safeguard user data.
  • Legal Compliance: To fulfill legal requirements, enforce policies, and respond to regulatory inquiries.

3. Data Sharing & Disclosure

Marks 4 Certs may share your information in the following scenarios:

  • Service Providers: We work with third-party payment processors, customer support services, and email marketing tools that may require access to limited user data.
  • Business Transactions: In the event of a merger, acquisition, or restructuring, your data may be transferred as part of the business transition.
  • Legal Obligations: If required by law, we may disclose your information to regulatory authorities or in response to legal proceedings.
  • With Your Consent: We will not share your data with third parties for marketing or other purposes without your explicit consent.

4. Data Protection & Retention

Marks 4 Certs implements industry-standard security measures such as encryption and access controls to protect your personal data.

We retain your information as long as your account remains active or as needed to provide our services, meet legal obligations, or resolve disputes.

5. Your Rights & Choices

You have the following rights concerning your personal data:

  • Access & Update: You can review or modify your account details by logging into your account.
  • Data Deletion: You may request account deletion by contacting us; however, some data may be retained for legal or operational purposes.
  • Marketing Preferences: You can unsubscribe from marketing emails via the provided link or by contacting us.
  • Cookie Settings: You can manage cookies through your browser settings or website preferences.

6. Cookies & Tracking Technologies

We use cookies and tracking tools to improve user experience, analyze website usage, and deliver relevant content. You can adjust your cookie settings in your browser or use our cookie management options.

For more details, refer to our Cookie Policy.

7. Children's Privacy

Our services are not intended for individuals under 13 years of age (or 16 in certain regions). If we become aware of any data collected from minors, we will take appropriate steps to remove it.

8. Policy Updates

Marks 4 Certs may revise this Privacy Policy as needed. Any changes will be posted on this page, and significant updates will be communicated via email or website notifications. Continued use of our services indicates acceptance of any modifications.

9. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us at:

📧 Email: sales@marks4certs.com